Return Policy

Joline Returns and Circular Solutions Policy

Our Commitment to Sustainability: At Joline, we are deeply committed to reducing the environmental impact of our furniture. Our Circular Solutions program is designed to extend the lifecycle of our products, ensuring they remain functional and cherished for as long as possible.

Returns Policy:

• Made-to-Order Furniture: Please be aware that we do not accept returns on made-to-order furniture. Each piece is crafted specifically for you, and we encourage careful consideration before purchase to ensure it meets your needs and expectations.

Warranty Assurance:

• Coverage: We stand behind the quality of our products with a robust five-year warranty. This warranty covers any manufacturing defects and materials from the date of your purchase.  learn more
• Resolution: Should you encounter any issues covered under warranty, we will repair or replace the defective product at no additional cost to you.

Post-Warranty Repair:

• Continued Care: Our commitment to your furniture's longevity doesn't end with the warranty. We offer repair services for our furniture, even beyond the warranty period.  learn more
• Service Process: If your furniture requires attention, contact us, and we will work diligently to restore it to its original condition. learn more

Repurpose and Rehome:

• End-of-Life Solutions: If your furniture reaches a point where it's no longer in good condition, we're here to help. We can assist in repurposing the piece, or if you prefer, we can facilitate its donation to a charity of your choice.  learn more
• Sustainable Choices: This initiative is part of our dedication to sustainability, ensuring that our furniture continues to bring value, even in its later stages.